Privacy Policy

Privacy Policy

1. Introduction

1.1. One Eye Industries Inc. (“we,” “us,” or “our”) values your privacy and is committed to safeguarding the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services. It also outlines your rights regarding your information.
1.2. By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy.
1.3. This policy is effective as of [Insert Date] and replaces all prior versions.

2. Definitions

2.1. “Personal information” means information about an identifiable individual as defined under applicable privacy laws.
2.2. “Privacy laws” include Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and related regulations.
2.3. “Privacy Policy” refers to this document governing the collection, use, disclosure, retention, and destruction of personal information.

3. Discretion

We may apply provisions in this policy beyond the minimum regulatory requirements at our discretion.

4. Personal Information Collected

We collect personal information necessary to provide and improve our services, including but not limited to:

  • Name, age, date of birth, gender, marital status (if applicable)
  • Billing and shipping addresses
  • Payment information
  • Telephone numbers and email addresses
  • Cookies (if accepted)
  • IP address, device information (operating system, browser type, device type), and time zone
  • Date, time, and duration of your visit
  • Website activities (pages visited, documents viewed, correspondence)
  • Any other information relevant to providing our services

5. Cookies and Tracking Technologies

5.1. We use cookies and similar technologies, both our own and those of third parties, to improve user experience, personalize content, and analyze site performance.
5.2. Types of cookies used include: persistent cookies (stored until expiry) and session cookies (expire when browser closes).
5.3. Third-party tools used for data collection:

  • Google Analytics for website usage analysis
  • Google Tag Manager for managing tracking tags
  • Google Ads for advertising and remarketing
  • Meta Pixel for advertising and retargeting through Facebook and Instagram
  • Website contact forms for inquiries
    5.4. These technologies help recognize users, manage content, protect accounts, analyze traffic, and optimize marketing campaigns.
    5.5. You can disable cookies via your browser settings, but this may affect website functionality.
    5.6. For details about data handling by Google and Meta, see their privacy policies:
  • Google Privacy Policy
  • Meta Privacy Policy

6. Purpose of Data Collection

6.1. We collect personal information only with your consent and use it for the purposes communicated to you, including:

  • Responding to inquiries
  • Processing orders and payments
  • Improving our website and services
  • Sending updates, newsletters, and promotional offers
  • Managing account and service communications
    6.2. If we need to use your information for new purposes, we will notify you and obtain your consent before doing so.

7. Data Storage and Security

7.1. Personal information is stored securely on our servers.
7.2. We implement appropriate organizational and technical safeguards to protect your data against unauthorized access, use, or disclosure.
7.3. Access to your data is limited to authorized employees and service providers who require it to perform their duties.
7.4. Absolute security cannot be guaranteed on the Internet; however, we continually work to protect your data.

8. Accountability and Contact Information

8.1. We are accountable for the personal information under our control.
8.2. Company Contact Details:

One Eye Industries Inc.
Address: 4344 12 St SE, Calgary, AB T2G 3H9
Phone: (403) 242-4221
Email: admin@oneeyeindustries.com

8.3. Designated Privacy Officer:

Name: Roger Simonson
Address: 4344 12 St SE, Calgary, AB T2G 3H9
Phone: (403) 242-4221

9. Information Sharing and Retention

9.1. We do not sell, rent, or trade your personal information.
9.2. We may share information with trusted service providers or as legally required to resolve complaints or comply with the law.
9.3. Personal information is retained only as long as necessary for the purposes for which it was collected, after which it is securely destroyed or anonymized.

10. User Rights

10.1. You have the right to access, update, correct, or request deletion of your personal information.
10.2. Requests can be made by contacting us using the details in Section 8.
10.3. Deletion requests will be honored unless information is required for legal or contractual reasons.
10.4. You may withdraw consent to processing at any time, subject to legal or contractual restrictions.

11. Breach Notification

In the event of a privacy breach that poses a real risk of significant harm to you, we will notify you and the Alberta Information and Privacy Commissioner (or relevant authority), as required by Alberta’s PIPA and PIPEDA.

12. Failure to Provide Information

If required information is not provided, we may be unable to fulfill your service requests, and you will be notified if services are impacted.

13. Transparency

We are committed to transparency regarding our privacy practices. Please contact us with any questions or concerns.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The effective date at the top of this document will be updated, and users are encouraged to review the policy regularly.

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